25.6.13
EXPIRED ON MAY 31, 2024 Your Badge will be expiring soon -- Click the "Global Partner Program" button in the Mitel LMS (https://mitel.myabsorb.com) to find the courses you need to re-certify, or contact credentials@mitel.com if you need help!

Technical Excellence

Partners earn the Technical Excellence badge when their overall Technical Performance Index (TPI) score is above 80%. The TPI calculation is based on three performance indicators related to the number of support tickets closed at level 1, the percentage of tickets raised via the web and the number of defects that are identified to Mitel.

Issued on

November 3, 2023

Expired on

May 31, 2024